2004 Estonia 100 Krooni – Deep Mirror Proof-Like – 24k Gold Coin

PAYMENTS
(1) Payments and Notification
In general, payment is due 48 hours from a commitment to purchase, e.g., winning an auction or requesting an invoice. If more time is necessary, please message us within the first 48 hours
(2) Forms of Payment
We accept any eBay-authorized method of payment, including PayPal and any other merchants eBay might list. This includes credit/debit cards, which may be used through PayPal as well. We will ship items as soon as payment has cleared, normally within 24 hours (unless on a weekend)
(3) Notifications and Unpaid Items
We completely understand that unexpected things happen. We will wait a few days before messaging you – any messages prior are eBay automated reminders. If there is still no response, we will send a third and final notice. If no response is made within 24 hours, we will start an unpaid item case. This is an escalated matter which eBay will follow up on.
PRICING AND BEST OFFERS
(1) Transparency and Accessibility
For pricing, we try to use publicly accessible sites because we feel this allows for some standardization and transparency. The most common source we use is Krause’s World Coin Price Guide, but we also use guides where a country has a particularly developed or regularly updated site. Often these include coins of the Commonwealth (Australia, Canada, New Zealand, etc.). Unfortunately, we cannot list them here because eBay does not allow linking to other sites unless authorized specifically (even to NGC’s page on expert review).
(2) Deviations From Standard Guides
Occasionally, we will deviate from the price guides we normally use. However, we only do this where we find the coin is undervalued based off its scarcity, or the particular coin is unique due to a variety or eye appeal. 
(3) Best Offers
YES, we will consider any reasonable offer. For us, a reasonable offer accounts for the item and our costs (shipping/fees). PayPal charges a transaction fee and each item has a final value fee (roughly 10%). We only use first-class packages at a minimum, so we will reject offers below $4 without further explanation

(1) Our Guarantee of Authenticity
We fully guarantee all of our coins as authentic and will refund any coins returned as ‘not genuine.’ To qualify for this, the coin must be in its original condition and the buyer must submit any accompanying documentation. The opinion must come from an e-Bay authorized grading service
Please note that any opinions listed are our opinions alone. Please use our photographs to develop your own evaluation of condition and quality. If you have any questions/need more information, please feel free to message us.
(2) NGC Authentication Service
We understand buyer hesitation with raw coins, which is why we endorse the e-Bay authorized NGC review. The full cost of this service is eligible to become a voucher, but NGC must receive the coin within 90 days of the review. For more information, please click the NGC link above or message us and we can direct you to it.
(3) Independence (No Affiliations)
Please note that we are in no ways affiliated with NGC, Krause, or any other company. Although we prefer these companies, we neither receive compensation, nor provide funding for any expert review or use of pricing guides. Reviews and research are an option solely at the buyer’s discretion and cost.
(4) Removal of listings
Please note, we may remove non-auction listings at our discretion. This may be due to a major listing error or we may have sold the item. For coins, we often list coins for sale as raw, but sometimes decide to send them in for grading. If you see a coin you like, feel free to make an offer! We are also receptive to requests to grade one of our coins. If we choose not to, we will explain to you our reasons (we’re not going to submit a coin worth $2 when grading costs can easily cost 10 times that).

(1) Discrepancy and Errors 
Occasionally, our listings may include errors. When the title, description, and/or photographs conflict, you will receive the item(s) in the photographs. Please note that, unless otherwise stated, the presumption is that there is only one item. For listings with multiple items, we use the lot quantity feature. However, if there is any doubt, please send us a message.
(2) Coin Photography
We DO NOT use stock photography, even for graded coins. The item(s) you see in our photographs are the ones you will receive. We use 5000K cool white (daylight) lighting for all our photos because we feel this color most accurately reflects our coins. Please note that items may appear different in different lighting. The light’s warmth, intensity, and angle can change the look of the item, especially with reflective items such as coins and jewelry.
Sometimes, we know we might have been able to take a better photo and we’re continuously seeking improvement with our photographs. If you have suggestions or comments, let us know! When time allows, we will honor requests for additional photos
(3) Presentation and Editing
We occasionally create collages for display purposes. We NEVER change the appearance of our coins unless it involves removing numeric grades from non-authorized companies. This is required under eBay policy – Any listing or display of numeric grades from any company not specifically listed is not allowed. Such coins must be treated as raw – Adjectival grades are allowed. 
(4) Coin Conservation / Cleaning
We DO NOT advocate cleaning/dipping coins because such coin lose their ‘mint state’ status (in our opinion). However, we DO advocate caution with any coin purchased online, raw or graded. Remember, even graded coins can later develop tell-tale signs of cleaning (chemical toning, dip residue, and the like). We also sometimes miss signs of a prior cleaning or dip, especially if we sell on immediately after we acquire a coin.
If we do see signs of clear/obvious residue, we WILL treat with distilled water. If any chemicals, even acetone, are required, we send these to professionals, such as NCS, or note that that the buyer may require this. For coins we treat with distilled water, we include a statement along the lines of ‘likely cleaned’ in our listing. For blatantly/harshly cleaned coins, the photograph will often display this, but if it doesn’t, we will make a note (this is an eBay policy). If you suspect any of our coins as cleaned, please message us. We will gladly inspect the coin further as time permits
(5) Artificial and Natural Toning
We NEVER artificially tone (AT) any of our coins. That is reserved for a group of ‘coin doctors’ that live about 3 hours north of us in a region notorious for AT coins. However, we do accept that several factors may speed up toning, including, but not limited to, heat and humidity. This environment might occur from something as simple as improper storage to something as complex as war. We will state our opinion on whether a coin is artificially or naturally toned. If there are any questions on any of our toned coins, please message – We are happy to disclose either provenance or our opinion!

(1) Free Domestic Shipping (Non-Auction Items) 
Most of our listings may include FREE domestic shipping. Typically, we use First Class Packaging with tracking for most items. We ALWAYS provide tracking and NEVER use plain envelopes with regular stamps. For items weighing over 16 ounces, or for higher valued items, we will upgrade at no additional charge to priority mail.
(2) Large, Bulky Items
We try to use flat-rate priority mail whenever possible because it has a 70 pound maximum. However, some items are too heavy and bulky, even for a large flat-rate box. For these items, we use calculated shipping.
(3) Combined Shipping 
We offer combined shipping when possible. Our goal is to accurately reflect shipping costs and fees because we’ve seen too many sellers expect to profit off of shipping. Of course, when two items have free shipping included, it’s somewhat difficult to combine. In these cases, we highly suggest making offers – we take into consideration our shipping savings. If you win an auction that has a shipping charge, we recommend placing an offer for one of our free shipping items. 
(4) Free Insurance and Damages
We provide a high level of padding protection for all of our shipments and we apologize that sometimes we go overboard with securing the contents of a package. However, occasionally mail carriers are not as careful as we would like them to be. For this reason, please provide photos and a description of any damages incurred to your purchase. At our discretion, we may supply insurance or require signature confirmation. These services are provided free of charge.
(5) Customer Satisfaction
We understand buyer’s remorse, but clearly prefer buyers inform us of this prior to shipping! Regardless, we will honor e-Bay’s 30-day return policy. However, please let us know prior to shipping or a restocking fee might apply
(6) Return Shipping Cost
Per eBay policy, we will provide a return shipping label; please do not use a personal label as we cannot reimburse you for this expense. All returned items must be in their original condition as shown in the listing. Buyer also assumes risk for any and all damages incurred during the return due to insufficient protection of the item

(1) Global Shipping Program (GSP)
We ONLY use eBay’s GSP because we feel this protects both the buyer and the seller. However, GSP does not allow combined shipping, which we view as a flaw in their system, but unfortunately, beyond our control. We have found that the GSP is often less expensive way than our USPS method of shipping. USPS rates start around $27 for their smallest package. 
For this reason, if you’re interested in multiple listings, please contact us first! To assist, we can create personalized listings. This doesn’t remove taxes/duties/etc., but it should reduce the average shipping cost per item. Again, if you’re interested in multiple items, please contact us because once you paid, you are locked into that price, shipping, and all that comes with it. We may be able to save you considerably.
(2) Third-Party Couriers
We do not mind sending items to a domestic third-party courier at the buyer’s instruction. However, please note, that the address provided will be the one we send to and we will consider any liability from that point as resting between the courier and the buyer. The buyer assumes any and all risks associated with choosing a program other than the GSP. We don’t recommend this, but we have had buyers use this. It does work, but there is considerable risk. If the buyer is willing to accept the risk, we will follow their guidance, but disclaim any responsibility once the package is shown by USPS as delivered.
(3) Import, Taxes, and Related Costs
The buyer is Import duties, taxes, tariffs and any similar charges are not included. These charges are the buyer’s responsibility. Any relevant fees the buyer is charged when you receive the goods are also their responsibility. (i.e. Value-added tax in the country, Customs clearance fees, any storage charges, to and from transportation charges to pick the purchases up, etc.) For details, please check with your country’s customs office to determine what these additional costs will be prior to bidding or buying. 
Occasionally we have been approached about using other programs or writing false information on customs forms. Please note, if you choose to do this, we will ban you and report you to eBay immediately. We do not tolerate illegal activity, so please do not ask us to commit fraud or any other criminal act.

(1) Dedication to Customer Service
We take pride in our customer service and are dedicated to ensuring that our customers stay happy. We offer a 30-day return policy to enhance our customers’ experience. Even if something is out of our control, we will always try to help out. Of course, we can’t control things like USPS delays, but we can deal with that (the buyer shouldn’t). Simultaneously, we view eBay as a community that’s trying to work together. We do not tolerate attempts to defraud and will report such buyers immediately.
(2) Comments and Feedback. 
We appreciate constructive feedback and strive to maintain a 100% feedback record. We seek 100% satisfaction and try to take every possible measure to ensure this. If you are dissatisfied in any way, please reach out to us first. We do listen (someone said our layout was awkward, so hopefully this is better!). To send us a message, please visit our store or click any of the supplied links
Please note: All buyers receive positive feedback upon payment. We aren’t the type of seller that waits until the buyer leaves a positive feedback. All a buyer has to do is pay… it’s all eBay requires!)
Thank y’all for visiting!